We have been users of Tempora since 2017. The system is customisable and after consultation with our employees Tempora helped us to devise a system to match our business needs. The system is enhanced by it’s extensive reporting capabilities providing us with “just in time reporting “on client activities and profitability.

The Admin function is structured in a logical way and as well as the support available through the Help and Resource Centre there is the extremely supportive helpdesk team in particular Drew Kite who tirelessly provide timely support and solutions to our queries.

The HR Licence extension is a fantastic addition to Tempora and the the automation of the holiday request / approval process has made such a difference to our team in terms of efficiency and time saving. The module is also supported by a great suite of reports. Further customisation was possible recently when we requested an additional feature that would allow us to see all employee leave for a particular month all at the same time.

"Tempora has a great interface and is very user friendly. With a few tutorials from the attentive support team we’ve been able to get the visibility we need to effectively and efficiently manage capacity and resource planning. We can very quickly add new clients and projects to ensure we’re tracking time from the off, and the number and type of reports gives us the data we need to make timely and strategic business decisions. It’s also been a huge help on tracking the amount of time spent on clients, internal work, and prospecting, to ensure we’re getting the most cost-effective balance of time across the agency."

“In the beginning, getting staff to fill out electronic timesheets was something of a culture shock. These days, they do it without thinking, which means that at any point in time, FKC has reliable information on the progress of jobs.

“That’s the beauty of Tempora,” says Ms Stevens.

“It allows us to see what’s going on on a daily basis, which means we can act straight away to fix things.”

So successful was the introduction of Tempora’s timesheet reminder in Kingly Street that BBH started to install it in other offices.

“It wasn’t a deliberate roll out,” says Systems Project Manager Joanna Smith, who helped with the system integration in Singapore and China, and provides remote support for the Prompt in New York.

“But as finance people in different countries starting talking about how the Prompt was improving time capture, it started to snowball. That’s why Singapore were so keen to have it.”

“With Tempora,” she says, “there’s nothing clouding visibility. We can see clearly how jobs are progressing, on a phase level as well as by client or project.

This helps to prevent over-spend.

"Our cost and charge rates are all embedded into the system", Ms Draper explains, "so we can see very quickly how much each job is costing us."

Global media planning and buying agency ZenithOptimedia use Tempora timekeeping software on a daily basis to run reports and provide analysis at various levels: by client, department, brand, campaign or person.

“[Tempora] allows us to maintain our efficiency as an agency,” says Ms Hillary.

“By running custom reports, I can see quickly whether a client is profitable or not. Tempora allows us to compare profitability year-on-year, or by department – which means I know whether the TV department is more efficient than the press department, or whether each department has improved in the following year by client.”

Tempora has a great interface and is very user friendly. With a few tutorials from the attentive support team we’ve been able to get the visibility we need to effectively and efficiently manage capacity and resource planning. We can very quickly add new clients and projects to ensure we’re tracking time from the off, and the number and type of reports gives us the data we need to make timely and strategic business decisions. It’s also been a huge help on tracking the amount of time spent on clients, internal work, and prospecting, to ensure we’re getting the most cost-effective balance of time across the agency

When we first started using Tempora we did not know all the possibilities that the product offers. We only used it as a timesheet system but it is a great app that has allowed us to analyse our gross margin, selling rates, and cost rates with additional filters like practices/departments. Tempora’s customer service is really good, they provide quick solutions for each issue or question that we have. They are always supporting our sales department allowing us to get the maximum benefit of the application. 

From a business management point of view, the ability to be able to identify over-spend on jobs has been a huge advantage for Balmond Studio.

“Because we charge a fixed fee for our services, it’s very easy for us to spend unlimited hours on projects if we’re not careful,” says Studio Coordinator Sara Adams.

“Tempora helps us control that.”

We implemented Tempora because it gave us considerably more granularity on the information that we recorded, and the ability to analyse that information and drive improvements as a result.

As an example, prior to implementing Tempora there were regular complaints that our design team's productivity was significantly hampered due to IT/Technical issues. We were able to capture exactly where these issues occurred, quantify, categorise and address them. This has resulted in better IT performance and a better relationship between the business and IT.

In short, Tempora has done its job, and done it well.